Did you know…
Extroute has so many services to offer their customers. Order fulfillment, integrated AI technology, responsive customer support and a network of distributed warehouses for storing and processing your own customers’ orders.
Distributed Warehousing Innovative Fulfillment
Customers demand quick deliveries, free from errors, and they don’t want to pay overinflated shipping costs. Through Extroute, online retail stores can choose from a variety of solutions to address their order fulfillment needs regardless of their sales volume. All of our services offer fast, affordable, and reliable service.
FULFILLMENT
Customer Satisfaction
Order fulfillment is more than just picking, packing, and shipping. Receiving, storing and processing returns are included in that term. Inventory management is at the heart of the success of filling orders, and we promise to deliver accurate and efficient services to ensure our customers’ satisfaction.
Bypassing Fulfillment Overheads
Maintaining a storage facility comes with a lot of associated costs related to overhead, including lease/mortgage payments, utilities, equipment, and staffing. Additional costs due to maintenance and insurance premiums can cause expenses to soar out of control. This doesn’t include the time it takes to oversee and manage the facility.
Outsourcing
Outsourcing can be a hard decision to make as a business owner. In today’s highly competitive market, many online retailers have no choice if they want to keep up with the competition. There are so many things to consider when choosing who you want to handle your outsourced tasks. Cost is obviously a top priority, as is experience. Reviews from current customers are certainly of interest, as we often rely on colleagues to give us their honest opinion about our company and its service. Choosing the wrong outsourcing company can cost you plenty, in both revenue and customers. Extroute takes the angst out of the decision making process, and you will find the transition pain-free and simple. Call us today to find out how to get started!
DISTRIBUTED WAREHOUSING
Amplify Your Services
One consumer trend that shows no signs of declining is the expectation of faster and more comprehensive services and the ability to meet their special requests. What better way to entice customers than to have warehouses located in every state to effectively reduce shipping costs and transit times?
Does this all sound like too much to ask? Think again, Extroute can help you meet all these demands and more. Our distributed warehouse network is the most effective way to meet consumer demand and do so successfully. A partnership with Extroute is one of the best business decisions you can make for your company.
Shopping Trends
Changes in the ways consumers shop online are driven in large part by the way vendors respond to those customers’ demands and expectations. Do you remember a time when same-day or next-day delivery was practically impossible? Now, it is commonplace and often expected.
Online shopping has exceeded the wildest dreams anyone could have ever imagined, and one of the results of this is a more discerning and demanding customer. Our goal for your company is to continue to grow and, at the same time, exceed the demands your customers have for your company while still maintaining a healthy profit.
Practical Solutions
Picture this: your product is staged and ready to go at warehouses all over the country. This widespread staging means that you are already one step ahead of your competitors, who will be hard-pressed to beat your delivery times. Now picture it not costing you any additional money because you don’t have to pay to operate and maintain all these facilities. Pay only for the services you require and feel secure in the knowledge that your order fulfillment is being handled by knowledgeable and caring people.
A VITAL RESOURCE
By using the AI neural net, we are able to elevate the quality of services that we offer to our clients. AI gives us access to copious amounts of practical data and provides our customers with reports that contain pertinent and timely information. It gives us the ability to effectively manage inventory and identify items that demand attention, such as low stock levels and upcoming expiration dates.
AI uses a customer’s business model and then presents an action plan that falls in line with the customer’s goals and expectations. Each specific plan is unique to that particular customer. By having this option at our fingertips, we are able to save our customers money, increase overall efficiency, and improve customer satisfaction ratings.
Take the next step and allow our expert team to start working for you.
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Tania Ribeiro
Director of Retail Stores at Spanx
In my position I have a great demand for the quality of service because I am involved with customers directly. If a business doesn’t understand how to handle customers, it is hard to establish long lasting relationship with them. When I tried Extroute services, I was surprised that their quality far exceed any expectations.
Customer Support
Having a problem with your order? Have a question about your plan/services? Our customer service support staff is available around the clock to resolve your issues and answer your inquiries. Rest assured they will quickly get your answers and provide you with viable and satisfactory resolutions to your issues.
You can contact us by phone, email, or create a support ticket.
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