The old way is not always the best way. The only way to keep moving onward and upward is to constantly question the status quo and to never rest on your laurels.
Extroute has taken it upon itself to reinvent the logistics wheel. We have taken the old standards and thrown them out and started over again using fresh, new approaches which have evolved into some really innovative and unique approaches.
Imagine this: instead of having your inventory sitting in a handful of randomly located facilities, it is located at numerous facilities located virtually all over the country. This places your product in a position where it can be shipped from a location close to your customer, greatly reducing shipping time. This reduced shipping time, coupled with our own fast internal processing time, means your customers get their orders in an incredibly short amount of time and quicker than they would if they got them from your closest competitor.
Business owners have the opportunity to meet with distributed warehouse owners so they can discuss their expectations with them and advise them on how they would prefer their orders to be processed.
This is the new face of logistics.
E-commerce has become one of the most competitive industries in the world today. Standards are always being raised and companies are constantly trying to “one-up” each other. Consumer demand is high and their expectations are higher. It is critical for online retailers to stay informed and know what their customers need before the customers even know themselves. Retailers must also have a plan of action to stay on top of their game and be ready for whatever changes arise.
From the time a customer places their order, the pressure is on to quickly and accurately fill the order, process it, and get it to them without delay.
There is no better way to accomplish all these tasks and meet all these challenges than to partner up with Extroute.
When an order is placed the first thing we do is identify our closest facility to the delivery address. The order is then assigned to that location where it will be processed and shipped out in record time.
We have hundreds of distributed warehouses. That’s right, hundreds. This puts your products in the prime location for delivery to just about any location in the country. The number and location of these facilities means we are able to guarantee the fastest possible delivery.
It makes no difference to us if we are processing one order for you or dozens. Each order is processed with the utmost care and attention to detail. If you have a special request, let us know. We relish the opportunity to show our customers just how much we are capable of doing and how well we do it.
Our distributed warehouses are probably not at all what you picture them to look like. They are clean and organized with plenty of storage and shelving and some computers. There is no bulky machinery and conveyor belts to be seen so it reduces the chances of your items being damaged and mangled. Each item is handled by our capable staff and given that personal attention we are so proud of.
The distributed warehouse owners will personally receive your deliveries when they arrive. They are inspected for any issues or damage right away and photographed so you can inspect the items yourself via the pictures. If any issues are identified, you will notify us on how you would like it handled and the distributed warehouse owner will take care of everything for you.
While we may make this all sound pretty simple, it is actually a fairly complex process with a number of moving parts and mutating factors. We rely heavily on our expert staff and get some insightful data and direction from our integrated AI system. We are committed to making a partnership with us as stress-free and pleasant as possible.
There is so much information that we have access to and we think the smartest thing to do is to make all this data and facts work for us. Our AI network can integrate, manage, and automate the flow of products throughout the entire order fulfillment process.
It can quickly identify the closest facility to an outgoing order and assign the order to that location for immediate delivery.
The AI also oversees inventory management. It quickly identifies low stock levels and suggests potential orders that need to be placed based on past sales numbers. The customer is notified of all of this information and they will have the final say and can choose to follow the recommendations of the AI system or not.
Our customers always dictate how their orders are handled and processed. You can establish set protocols with us so we know exactly how you want us to take care of your customer orders. If you have a special request or need to change something, it is never a problem. We are always happy to accommodate you.
Our AI can do the work of dozens of people. Overseeing processes, making recommendations, calculating sales projections, tracking orders and incoming deliveries, creating reports, and so much more. It not only saves our staff time, but yours as well. The efficiency of the AI allows you to spend your time on other tasks for which it cannot provide assistance.
And you can impress all your colleagues with the data and analysis you have and all that you have accomplished due to AI. Of course, they don’t have to be the wiser and you can claim all the glory for yourself. One thing is for sure, it will certainly set you apart from everyone else.
Here’s a list of things AI can assist you with your business operation.
If you think that’s impressive, good! That is exactly what we were hoping for.
This is the type of thing that sets us apart from what everyone else is doing. Let the other guys keep doing the same old thing when it comes to order fulfillment. It only helps pull us ahead time and time again.
Our innovations and creative out-of-the-box thinking are what have made us the success we are today and we have no intention of slowing down. The satisfaction and success of our customers is what keeps us going day after day and we want to continue that for the foreseeable future.
Extroute has the reputation and the resources to make certain assurances and guarantees to our customers that we know we can deliver.
We can say it over and over again, but we would love to be able to SHOW you. Call us today to learn more about our services and start saving money!
Shared Inventory Stock
The Shared Inventory Stock Program makes it possible to overcome any logistic limitations inherent to other work processes.
Below are some of the perks available under the Shared Inventory Stock Program:
Once you sign up for the program, you will send the amount of your product that you think is appropriate to our facilities. All merchandise submitted to the program must have associated purchasing documentation such as checks, invoices, etc.
The AI algorithms will choose the closest facility to process the order which guarantees the best turnaround time and shipping cost savings for you and your customer.
When you sell products that are accepted in the shared inventory stock, you tell us your client’s location. Then we will hand-pack an identical item at the assigned distributed warehouse. Chances are we have a facility located just a few hours away from your client’s location.
Orders processed through the Shared Inventory Stock program, will receive the same type of attention and go through the same processes as regular orders. Photographs and tracking information will still be provided to you.
It’s easy to sign up! Contact us via phone, chat, or email.
* There are a limited number of items and brands that are accepted into the Shared Inventory Stock program in order to guarantee terms and ensure a positive experience for all Extroute customers.
How It Works
Let us know what items you want to process
AI selects the best distributed warehouse(s) to process the order
AI chooses the amount for your stock
Shipping labels are created
Item is shipped to a distributed warehouse
The item is received and processed
AI chooses the best shipping method
The package is shipped out to your customer
Our approach to order fulfillment is light years away from our competition’s approach. We rely heavily on technologies like artificial intelligence to help our customers predict trends, manage inventory and monitor KPIs. Our distributed warehouses position your products in the closest possible locations to your customers for incredibly fast deliveries.
Tania Ribeiro
Director of Retail Stores at Spanx
In my position I have a great demand for the quality of service because I am involved with customers directly. If a business doesn’t understand how to handle customers, it is hard to establish long lasting relationship with them. When I tried Extroute services, I was surprised that their quality far exceed any expectations.
Having a problem with your order? Have a question about your plan/services? Our customer service support staff is available around the clock to resolve your issues and answer your inquiries. Rest assured they will quickly get your answers and provide you with viable and satisfactory resolutions to your issues.
You can contact us by phone, email, or create a support ticket.
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