Technology in and of itself is not how Extroute ranks at the top of our industry year after year. It’s what we do with that technology. How we use it and what we do with the information that is provided to us.
Our API (application programming interface) gives us a real-time data snapshot for each process of order fulfillment. That information provides us with critical insights that give us the ability to customize our business’s workflows and effortlessly link with contacts like suppliers and internal applications like shopping carts.
Here is an overview of some of the features of the API protocols and how they promote your business:
Order API provides companies with large amounts of data related to orders. Orders in the system can be monitored, changed, and cancelled. New orders can also be created. If you need to you are able to select specific orders and then get detailed information regarding those orders and the products they contain. Invoices can be modified, as well as packing slips. Tracking information is always available. You can also create lists for things like open orders or completed orders. Customers have the capability to create additional tracking endpoints if they need them.
Managing your inventory is an absolute must. Inventory levels directly affect your business. Spoiled products or out of stock events will directly result in lost sales. If you don’t have the product on hand, you can’t make the sale.
Extroute’s Stock API handles all facets of inventory management. It gives you access to everything you could possibly imagine with regards to your on-hand inventory.
Searches can be performed on just about any field – SKUs, product numbers, or by vendor.
The system provides real-time notifications to alert you to low inventory levels or expiring stock. These alerts give you time to place an order with your suppliers so you can avoid running out of product. And remember, the AI system can even put together a suggested order for you based on your sales history.
Returns are certainly not a favorite of business owners, but they are unavoidable. Returns API may not make you love returns but it will certainly make them a lot easier to deal with. Information will be provided as to what products are being returned and why the customer is returning the item.
Reports can be easily generated for any number of criteria or data you wish to view. Returns API will generate labels along with postage for the return item. Once tracking information is obtained, it will be published and available to you and the customer.
Returns API also informs your supplier that a return for a product has been initiated.
Customers are encouraged to sign up for our Notifications API. You will be provided with updates on each order along with other fulfillment processes so that you can see what is going on at any given time with regards to your order fulfillment operations.
Even though you can’t physically be on site, you can still stay on top of everything that is going on. You will have access to just about every piece of information you could possibly want and be able to communicate with us to make changes when needed. It’s the next best thing to being there.
Each of our subscription services allows customers a lot of flexibility. Call us to discuss how the API systems can work for you. If you sign up for a full year of service we will give you a year of free IT support. FREE!
Extroute has a great application programming interface. The interface provides users with large amounts of data that is helpful in making sales projections, analyzing sales trends, ordering inventory, and processing returns. It also provides customers with timely notifications on events like low inventory levels, expiring products, order statuses, and other items that require your personal attention.
Jonathan Kierman
Vice President Retail Stores and Operations at Dancor Solutions
The first time we did business with Extroute, we found they delivered on their promise and we did not need to push them around for keeping it. That’s the company we are going to entrust our needs for a long time.
Having a problem with your order? Have a question about your plan/services? Our customer service support staff is available around the clock to resolve your issues and answer your inquiries. Rest assured they will quickly get your answers and provide you with viable and satisfactory resolutions to your issues.
You can contact us by phone, email, or create a support ticket.
Stay on top of the latest in RSL news & industry announcements.
