At the heart of Extroute is the desire to provide the very best service we can at affordable prices. Our team is always on the lookout for quicker and easier ways to perform tasks and accomplish goals without sacrificing service. Every effort is made to get your customer’s orders out in a timely manner while maintaining the highest level of accuracy. There is a reason other businesses in our industry look up to us for inspiration. We set the bar and then attempt to meet it.
Your company may have a mapped out plan to gain success, but you may find it a bit difficult to execute. Extroute prioritizes assisting you in achieving all of YOUR goals, achieving success, and growing your business.
Every member of our staff is committed to making sure our customers and our customers’ customers are completely satisfied. Each task is carried out with great care and attention. By putting the success of your company first, we ensure that we are successful as well. From our customer service staff, to shipping and receiving, to IT and management, we have your back. You will come to expect nothing but professionalism and dedication from everyone here at Extroute.
Technology is so prevalent in every facet of both our personal and professional lives. When it comes to business, in particular, it can be almost impossible to keep up with all the new technology. Not only that, but the cost of staying on top of all the new software and equipment can be daunting. Taking all this into consideration, it makes more sense to outsource where you can to save money and better utilize your own staff. Extroute has all the resources, including the latest equipment and experienced staff, in place already, and we can easily and expertly handle your operational tasks.
Our company is very obviously customer-oriented. Our business depends on cultivating new clients and keeping the clients we already serve. In our company, customer service is everybody’s job, and it will become obvious to you as you begin to deal with us. Customer needs are our top priority, and we are very dedicated to ensuring they are happy and satisfied with the service they are getting from us.
Your customers are our customers. Just as we are dedicated to ensuring your satisfaction with our services, we are dedicated to providing your customers with a pleasant and highly satisfactory experience. Delays not only detract from that satisfactory experience, but they cost money as well. That is why orders are processed as quickly as possible while still maintaining accuracy and then delivered with amazing speed. All this while still remaining practical and affordable.
There are many reasons why Extroute is an industry leader. We put our customers first in everything we do. We embrace new technologies and find ways to utilize them that are unique to our industry. Our customers are very pleased with the service and professionalism we provide. And finally, we make good on our promises.
Tania Ribeiro
Director of Retail Stores at Spanx
In my position I have a great demand for the quality of service because I am involved with customers directly. If a business doesn’t understand how to handle customers, it is hard to establish long lasting relationship with them. When I tried Extroute services, I was surprised that their quality far exceed any expectations.
Having a problem with your order? Have a question about your plan/services? Our customer service support staff is available around the clock to resolve your issues and answer your inquiries. Rest assured they will quickly get your answers and provide you with viable and satisfactory resolutions to your issues.
You can contact us by phone, email, or create a support ticket.
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